7 major mistakes to avoid with your customer engagement strategy
It’s more expensive to acquire a new customer than to retain an existing client. Having clients who pay you every month makes your business revenue more predictable. But how can…
10 Key CRM Functions to Personalize Customer Relationships
Today’s competitive market requires businesses to create engaging customer experiences to attract leads and guide them down the funnel.
24 Essential Questions for Understanding Your Ideal Customer (+ Infographic)
If you don’t understand your customers, you’re going to struggle to sell to them. Your website messaging will sound off. Your email marketing won’t resonate. Your sales presentations will fall…
How to Earn Customer Loyalty Using Webinars (7 Steps)
Brands need to be consistently marketing and reaching out to their target prospects to engage, nurture, and convert them into customers. This includes earning their loyalty to ensure more recurring…